Straight answers to the questions Auckland homeowners and property managers ask us most. If your question is not here, get in touch and we will answer it properly. Browse by category below.
Popular Questions
How much does a new roof cost in Auckland?
Most residential reroofs in Auckland cost between $14,000 and $45,000. The final price depends on roof size, pitch, access, and material choice. Commercial pricing varies by building size and system. We give you a fixed written quote after a free site inspection, so the number you see is the number you pay.
How long does a reroof take?
Most residential reroofs take 5 to 7 working days, weather depending. We give you a clear timeline before we start and keep you updated if anything changes.
Are you licensed?
Yes. Every project is overseen and signed off by a Licensed Building Practitioner (LBP), so your roof meets the New Zealand Building Code and the work is properly accountable.
Do you offer a warranty?
Yes. Roofing Dept backs all workmanship with a 10-year warranty, and the materials we install carry manufacturer warranties of up to 30+ years depending on the system.
Do you do both residential and commercial roofing?
Yes. We run residential and commercial work under one team, from single-home reroofs to warehouses, retail, offices, and multi-unit developments. The same standards apply to both.
What areas do you cover?
All of Auckland, including the North Shore, West, Central, East, and South Auckland.
How much does reroofing cost in Auckland?
Most residential reroofs cost between $14,000 and $45,000, depending on roof size, pitch, access, and material. Commercial reroofs vary by building size and system. We give you a fixed written quote after a free site inspection.
How do I know if I need a reroof or just a repair?
If your roof is leaking in multiple spots, has widespread rust or corrosion, or is past its lifespan, a reroof is usually more cost-effective than repeated repairs. We give you an honest assessment. If a repair will genuinely do the job, we will tell you.
Can I stay in my home during a reroof?
Yes. We manage the project to keep disruption minimal, so you can stay in your home throughout the work.
Can you reroof a heritage villa?
Yes. We specialise in reroofing older villas and character homes, matching profiles and respecting the original character of the building.
What is the best roofing material for Auckland?
Longrun metal, particularly Colorsteel, performs best in Auckland’s coastal, high-UV, high-rainfall climate. For coastal suburbs we recommend higher-grade coatings to resist salt corrosion. We advise the right option for your property.
How long will a new metal roof last?
A quality longrun metal roof lasts 40 to 70 years with minimal maintenance, depending on the coating grade and exposure.
Do you install roofs on new builds?
Yes. We handle full roofing for residential and commercial new builds, working alongside your builder and programme to deliver on schedule.
Do you work with builders and project managers?
Yes. We regularly work as the roofing subcontractor on builds, coordinating timing and detail with the wider construction team.
Can you match my architect's design?
Yes. We install a full range of profiles including standing seam for architectural and modern designs, and we advise on what works best for the look and the location.
Is the new roof code-compliant?
Yes. Every installation is overseen and signed off by a Licensed Building Practitioner, so your roof meets the New Zealand Building Code.
How much does a new roof installation cost?
It depends on the size, profile, and complexity of the build. We give you a fixed written quote after reviewing your plans or inspecting the site.
What types of commercial buildings do you roof?
Warehouses, retail, offices, industrial buildings, and multi-unit residential developments. We handle both reroofs and new builds.
What commercial roofing systems do you install?
Longrun and trapezoidal metal for pitched roofs, and waterproof membrane systems for flat and low-pitch commercial roofs.
Can you work around our business operations?
Yes. We plan and stage commercial work to suit your operating hours and minimise disruption to your business.
How much does commercial roofing cost?
Commercial pricing varies widely by building size, system, access, and complexity. We provide a fixed quote after a site assessment.
How often should a commercial roof be inspected?
At least once a year, and after any severe weather event. We provide commercial roof inspections and maintenance.
Do you offer emergency roof repairs in Auckland?
Yes. We provide same-day and next-day emergency leak repairs across Auckland. Call us on 0800 561 275.
How much does a roof repair cost?
It depends on the problem and access. Minor repairs are relatively low cost. We give you a clear price before starting work, so there are no surprises on the invoice.
Can you find a leak other roofers could not?
Often, yes. Difficult leaks travel from their entry point along purlins, internal gutters, and flashing joints, so finding the true source takes proper diagnosis. That is something we specialise in.
Should I repair or replace my roof?
If the roof is failing in several spots or is near end of life, a reroof may be more cost-effective. We give you an honest assessment rather than pushing the bigger job.
How quickly can you get to a leak?
We offer same-day and next-day response for emergency leaks. Call us and we will get to you fast.
What is membrane roofing used for?
Membrane roofing is used on flat and low-pitch roofs where standard metal roofing would leak. It is common on commercial buildings, modern homes, decks, and low-slope extensions.
How long does a membrane roof last?
A well-installed membrane system lasts decades with minimal maintenance. The exact lifespan depends on the system and conditions, and the materials carry manufacturer warranties.
Can you install membrane over my existing flat roof?
In most cases, yes. We assess the structure and drainage first, then recommend the right membrane system and any prep needed.
Is membrane roofing suitable for Auckland's climate?
Yes. Membrane systems handle Auckland’s heavy rain and ponding well, provided they are installed with proper detailing and drainage, which is what we do.
How do I know if my gutters need replacing?
Sagging, rust, leaks at the joints, water overflowing during rain, or peeling paint on the fascia behind them are all signs. We can inspect and advise.
Do you install gutters as part of a reroof?
Yes. We can install or replace gutters, fascia, and downpipes as part of a reroof, or as a standalone job.
Do you do commercial and internal gutters?
Yes. We handle large-scale commercial spouting and internal gutter systems, which need proper sizing and overflow protection to perform.
What does new guttering cost?
It depends on the length, profile, and access. We give you a fixed written quote after a site visit.
What does a roof inspection include?
We inspect the roof surface, flashings, fixings, penetrations, guttering, and visible structure, then provide a written report with findings and photos.
Do you do pre-purchase roof inspections?
Yes. We inspect roofs for buyers so you know the condition before you commit to a property.
Can you do an insurance inspection?
Yes. We provide independent, insurance-ready reports documenting damage and its cause, with supporting photos.
Will you tell me honestly if I need a new roof?
Yes. If the roof has life left, we will say so. If it needs work, we will explain exactly what and why, with photos to back it up. Our report gives you the information to make your own decision.
How much does a roof inspection cost?
Cost depends on the property size and access. We confirm the price when you book. Contact us for a quote.
Asbestos
Could my old roof contain asbestos?
Some older Auckland roofs, particularly those built or re-roofed before the 1990s, may contain asbestos in the roofing material or in textured coatings. If you are unsure, do not disturb it. We can advise on safe assessment.
What should I do if I think my roof has asbestos?
Do not break, drill, or water-blast it, as that releases fibres. Get it assessed first. We can guide you on the safe process and coordinate testing before any work begins.
Can you reroof a house that has an asbestos roof?
Asbestos must be removed and disposed of by a licensed asbestos removalist before reroofing. We can coordinate this as part of your reroof so it is handled safely and compliantly.
Is asbestos roofing dangerous if left alone?
Undisturbed and in good condition, asbestos roofing is generally lower risk. The danger comes when it is damaged, deteriorating, or disturbed during work, which releases fibres. If yours is ageing or damaged, get advice.
Costs and Quotes
How much does roofing cost in Auckland?
Most residential reroofs run $14,000 to $45,000. Repairs are lower and depend on the issue. Commercial and membrane pricing depends on the building. We always give a fixed written quote after a free inspection.
Do you charge for quotes?
No. Site inspections and quotes are free and come with no obligation.
Is your quote fixed or an estimate?
Fixed. We inspect your roof, then give you a fixed written quote. The number we quote is the number you pay, with no mid-job price creep.
How do I get a quote?
Fill in the contact form or call us on 0800 561 275. We book a free site inspection and give you a fixed written quote.
Do you offer payment options?
Talk to us about your project and we will let you know what options are available.
Customer Warranty
Does Roofing Dept offer a warranty?
Yes. Roofing Dept provides a 10-year workmanship warranty on our roofing work. On top of that, the materials we install carry their own manufacturer warranties of up to 30+ years depending on the product.
What does the 10-year workmanship warranty cover?
Our 10-year workmanship warranty covers the quality of our installation. If an issue arises from how the roof was installed within that period, we put it right. It sits alongside the manufacturer’s material warranty, which covers the roofing product itself.
What is the difference between the workmanship warranty and the material warranty?
The workmanship warranty (10 years, from Roofing Dept) covers how the roof was installed. The material warranty (up to 30+ years, from the manufacturer) covers the roofing product against defects. Together they protect both the work and the materials.
Is the warranty in writing?
Yes. We provide your warranty details in writing so you know exactly what is covered and for how long.
Do I need to do anything to keep my warranty valid?
Basic roof care and not having unqualified parties alter the roof helps keep your warranty valid. We will explain anything specific to your roofing system when we hand over.
Quality Assurance
How does Roofing Dept ensure quality?
Every job is led and signed off by a Licensed Building Practitioner (LBP). That means a qualified, accountable professional checks and certifies the work meets the New Zealand Building Code before we consider the job complete.
What does it mean that an LBP signs off the work?
A Licensed Building Practitioner is a qualified building professional registered and accountable under New Zealand law. When our LBP signs off your roof, it confirms the work has been done to code and to a standard they personally stake their licence on. It is a level of accountability not every roofer offers.
Do all roofers use a Licensed Building Practitioner?
No. Plenty of roofing work in Auckland is done without LBP oversight. We make it standard on every job, residential and commercial, because it protects you and guarantees the work is properly certified.
What happens if something is not up to standard?
If our LBP identifies anything that is not right, it gets fixed before the job is signed off. That is the point of the sign-off. You get a roof that has been checked and certified, not just finished.
Will I get documentation for the work?
Yes. We provide the relevant documentation and your warranty details so you have a clear record of the work and its sign-off.
Still Have a Question?
If your question is not answered here, get in touch and we will give you a straight answer. No pressure, no obligation.
Prefer to talk? Call us on 0800 561 275.